**Website:** https://americanclassicmotorbikes.com/
**Business Name:** American Classic Motorbikes
At American Classic Motorbikes, customer satisfaction is important to us. We strive to provide high-quality motorcycles, parts, and accessories. Please review our Refund and Returns Policy carefully before making a purchase.
—
1. Returns Eligibility
We accept returns on eligible items under the following conditions:
– The item must be unused, uninstalled, and in original condition
– The item must be returned in its original packaging
– The return request must be made within **14 days** of delivery
– Proof of purchase is required
Items returned without prior authorization may not be accepted.
—
2. Non-Returnable Items
The following items are non-refundable and non-returnable:
– Motorcycles (all sales are final unless otherwise stated in writing)
– Special-order or custom-built parts
– Electrical components
– Used, installed, or damaged parts
– Clearance or sale items
– Gift cards
—
3. Motorcycles Sales
Due to the nature of vehicle sales:
– All motorcycle purchases are considered **final sale**
– Deposits placed to secure a motorcycle are **non-refundable**
– Buyers are encouraged to inspect motorcycles prior to purchase
– Any warranty provided will be clearly stated in the sales agreement
—
4. Return Process
To initiate a return:
1. Contact us at **[Insert Email Address]**
2. Provide your order number and reason for return
3. Wait for return authorization instructions
4. Ship the item back using a trackable shipping method
Customers are responsible for return shipping costs unless the item was shipped in error or arrived damaged.
—
5. Restocking Fee
Approved returns may be subject to a **restocking fee of up to 20%**, depending on the item and condition.
Shipping fees are non-refundable.
—
6. Damaged or Incorrect Items
If your item arrives damaged or incorrect:
– Contact us within **48 hours of delivery**
– Provide photos of the damage and packaging
– Do not discard packaging materials
We will work quickly to resolve the issue through replacement, repair, or refund where applicable.
—
7. Refund Processing
Once we receive and inspect the returned item:
– Refunds are processed within **5–10 business days**
– Refunds are issued to the original payment method
– Processing time may vary depending on your bank or payment provider
—
8. Exchanges
We only replace items if they are defective or damaged. If you need an exchange, please contact us directly.
—
9. Order Cancellations
Orders may be canceled within **24 hours** of purchase if they have not yet shipped. After shipment, our standard return policy applies.
Motorcycle deposits and special orders cannot be canceled once processed.
—
10. Contact Information
For returns or refund inquiries, please contact:
American Classic Motorbikes
Website: https://americanclassicmotorbikes.com/
—